Ecommerce + Social Commerce

Your Online Store + WhatsApp, Instagram, Messenger & Telegram

Create your Kudita ecommerce store, then turn chats into checkout. One catalog powers your website and AI shopping bots on WhatsApp, Instagram DMs, Facebook Messenger, and Telegram — built for African brands.

Ecommerce + Social Commerce

Your Online Store + WhatsApp, Instagram, Messenger & Telegram

Vendors, service providers, and creators run one Kudita store — then sell products, tickets, courses, and services on the web and through WhatsApp, Instagram, Telegram, and Facebook Messenger AI bots.

WhatsApp Commerce

Connect via the Official WhatsApp Business API (Meta). Your AI bot shares products, answers questions, and sends secure Paystack checkout links.

  • Official Meta WhatsApp Business API
  • Catalog browsing in chat
  • Order notifications to you and customers

Instagram DM Shopping

Connect your Instagram Professional account. Customers DM your page and the Kudita bot helps them find products, check prices, and complete checkout without leaving Instagram.

  • Instagram Login connect
  • Independent from Facebook Page bot
  • Same product catalog as your store

Facebook Messenger Bot

Link your Facebook Page for Messenger shopping. The same intelligent bot handles product search, cart building, and payment — ideal for brands with an active Facebook audience.

  • Facebook Page OAuth connect
  • Run alongside Instagram DMs
  • Enable or disable per channel

Telegram AI Shopping Bot

Connect your BotFather token in Messaging Channels. Customers DM your bot and the Kudita AI assistant helps them browse products, build a cart, and pay via secure checkout links.

  • BotFather token connect
  • AI catalog search & cart in chat
  • New order notification to Telegram (optional)

All channels. One dashboard.

Manage WhatsApp live support, WhatsApp ordering bot, Instagram, Facebook Messenger, and Telegram AI bot from Messaging Channels in your Kudita vendor dashboard or mobile app.

Why social commerce on Kudita?

Most African customers discover products on WhatsApp, Instagram, and Telegram before they ever visit a website. Kudita lets you meet them in chat with the same inventory, pricing, shipping rules, and Paystack checkout you use on your storefront.

  • Unified product catalog across web and messaging
  • AI bot handles FAQs, product search, and checkout links
  • Order sync to your Kudita dashboard and mobile app
  • WhatsApp live support number for human handoff
  • Ayor AI assistant for vendors inside the dashboard

How to get started

  1. Create your Kudita store and add products
  2. Open Messaging Channels in Settings
  3. Connect WhatsApp (Meta API or QR), Instagram, Messenger, and/or Telegram
  4. Send a test message — your bot replies instantly

Frequently asked questions

Everything vendors ask about WhatsApp commerce, Instagram DM selling, Facebook Messenger bots, and Telegram orders on Kudita.

Can I sell on WhatsApp with Kudita?

Yes. Kudita includes a WhatsApp ordering bot through the Official WhatsApp Business API (Meta). Customers browse your catalog, place orders, and pay via secure checkout links — all inside WhatsApp.

Does Kudita support Instagram DM shopping?

Yes. Connect your Instagram Professional account from Messaging Channels. The Kudita AI bot replies to Instagram DMs, helps customers find products, and sends payment links tied to your store inventory.

Can I use Facebook Messenger to sell products?

Yes. Link your Facebook Page to enable a Messenger shopping bot. It uses the same product catalog and checkout flow as WhatsApp and Instagram, so you manage everything from one Kudita dashboard.

Can I sell on Telegram with Kudita?

Yes. Connect your BotFather token in Messaging Channels to enable the Telegram AI shopping bot. Customers DM your bot to browse, order, and pay in chat. You can also enable New order notification (Telegram) to receive storefront order alerts in your Telegram chat — email notifications still send for every order.

Can I connect WhatsApp, Instagram, Messenger, and Telegram at the same time?

Yes. Instagram and Facebook Messenger connect from Messaging Channels. Telegram uses your BotFather bot token in the same Messaging Channels screen. WhatsApp ordering uses the Official Meta WhatsApp Business API.

How do I connect WhatsApp for ordering?

Open Messaging Channels in your Kudita dashboard, choose Official WhatsApp Business API, and sign in with Meta. Kudita provides step-by-step guides on help.kudita.com for Meta Business Suite setup and webhook testing.

Do I need a paid Kudita plan for messaging channels?

WhatsApp bot, Instagram DM, Facebook Messenger, and Telegram order features depend on your plan. View pricing to see which plans include messaging channels, Ayor AI, and social commerce tools.

Is there a setup guide for Meta WhatsApp connection?

Yes. Kudita provides step-by-step guides on help.kudita.com, including how to connect WhatsApp via the Official Meta API, configure webhooks, and test your bot before going live.

Does the bot work on mobile and web?

Yes. Vendors connect and manage Messaging Channels from the Kudita web dashboard or the Kudita Vendor mobile app. Customers interact with AI bots on WhatsApp, Instagram, Messenger, or Telegram on their phones.

Ready to sell where your customers chat?

Create your ecommerce store and connect WhatsApp, Instagram, Facebook Messenger, and Telegram from one platform.

Create your free account