Ecommerce + Social Commerce

Your Online Store + WhatsApp, Instagram & Messenger

Create your Kudita ecommerce store, then turn chats into checkout. One catalog powers your website and AI shopping bots on WhatsApp, Instagram DMs, and Facebook Messenger — built for African brands.

Ecommerce + Social Commerce

Your Online Store + WhatsApp, Instagram & Messenger

Create your Kudita ecommerce store in minutes, then connect AI shopping bots on WhatsApp, Instagram, and Facebook Messenger — one catalog, checkout, and dashboard for every channel.

WhatsApp Commerce

Connect via Official WhatsApp Business API (Meta) or QR code. Your AI bot shares products, answers questions, and sends secure Paystack checkout links.

  • Official Meta API or QR linking
  • Catalog browsing in chat
  • Order notifications to you and customers

Instagram DM Shopping

Connect your Instagram Professional account. Customers DM your page and the Kudita bot helps them find products, check prices, and complete checkout without leaving Instagram.

  • Instagram Login connect
  • Independent from Facebook Page bot
  • Same product catalog as your store

Facebook Messenger Bot

Link your Facebook Page for Messenger shopping. The same intelligent bot handles product search, cart building, and payment — ideal for brands with an active Facebook audience.

  • Facebook Page OAuth connect
  • Run alongside Instagram DMs
  • Enable or disable per channel

All channels. One dashboard.

Manage WhatsApp live support, WhatsApp ordering bot, Instagram, and Facebook Messenger from Messaging Channels in your Kudita vendor dashboard or mobile app.

Why social commerce on Kudita?

Most African customers discover products on WhatsApp and Instagram before they ever visit a website. Kudita lets you meet them in chat with the same inventory, pricing, shipping rules, and Paystack checkout you use on your storefront.

  • Unified product catalog across web and messaging
  • AI bot handles FAQs, product search, and checkout links
  • Order sync to your Kudita dashboard and mobile app
  • WhatsApp live support number for human handoff
  • Ayor AI assistant for vendors inside the dashboard

How to get started

  1. Create your Kudita store and add products
  2. Open Messaging Channels in Settings
  3. Connect WhatsApp (Meta API or QR), Instagram, and/or Messenger
  4. Send a test message — your bot replies instantly

Frequently asked questions

Everything vendors ask about WhatsApp commerce, Instagram DM selling, and Facebook Messenger bots on Kudita.

Can I sell on WhatsApp with Kudita?

Yes. Kudita includes a WhatsApp ordering bot with Official WhatsApp Business API (Meta) or QR code linking. Customers browse your catalog, place orders, and pay via secure checkout links — all inside WhatsApp.

Does Kudita support Instagram DM shopping?

Yes. Connect your Instagram Professional account from Messaging Channels. The Kudita AI bot replies to Instagram DMs, helps customers find products, and sends payment links tied to your store inventory.

Can I use Facebook Messenger to sell products?

Yes. Link your Facebook Page to enable a Messenger shopping bot. It uses the same product catalog and checkout flow as WhatsApp and Instagram, so you manage everything from one Kudita dashboard.

Can I connect WhatsApp, Instagram, and Messenger at the same time?

Instagram and Facebook Messenger can both be connected and enabled independently. For WhatsApp ordering, choose either the Official Meta API or QR code link — one WhatsApp bot method is active per store at a time.

What is the difference between Official WhatsApp API and QR code?

The Official WhatsApp Business API connects through Meta OAuth — recommended for reliability, compliance, and scale. QR code linking works like WhatsApp Web for faster testing. Kudita blocks using both simultaneously on the same store.

Do I need a paid Kudita plan for messaging channels?

WhatsApp bot, Instagram DM, and Facebook Messenger features depend on your plan. View pricing to see which plans include messaging channels, Ayor AI, and social commerce tools.

Is there a setup guide for Meta WhatsApp connection?

Yes. Kudita provides step-by-step guides on help.kudita.com, including how to connect WhatsApp via the Official Meta API, configure webhooks, and test your bot before going live.

Does the bot work on mobile and web?

Yes. Vendors connect and manage Messaging Channels from the Kudita web dashboard or the Kudita Vendor mobile app. Customers interact with bots on WhatsApp, Instagram, or Messenger on their phones.

Ready to sell where your customers chat?

Create your ecommerce store and connect WhatsApp, Instagram, and Facebook Messenger from one platform.

Create your free account